At Paws & Claws, we make getting your pet’s favorite products delivered simple and hassle-free. Every order is carefully processed and packed to arrive safely and on time.

Most orders are processed and shipped within 1–3 business days. Orders placed on weekends or holidays may be processed on the next business day.

Standard delivery generally takes 3–7 business days after dispatch, depending on your location and carrier. Delivery times may vary during holidays, promotions, or high-volume periods.

Applicable shipping charges are calculated and shown at checkout. Free-shipping offers are subject to the terms listed on our website.

Once your order ships, you’ll receive a confirmation with tracking information, where available, so you can follow your package.

Unexpected delays may occur due to weather, carrier issues, or incorrect address information. If your order hasn’t arrived within the expected timeframe, please contact us for assistance.

Please double-check your shipping address and contact details before placing your order. Paws & Claws is not responsible for delays caused by incorrect or incomplete information.

If available, international shipping rates and delivery times are calculated at checkout based on your destination and order details. Some products may have shipping restrictions.

Questions about your order or delivery? Contact the Paws & Claws team — we’re happy to help you and your furry friend. 🐾